Pricing
Every price on this page, before you answer a single question. That is the point of the page.
Every check is free. All seven of them.
You can run every check on this site, as many times as you like, and never pay anything. That includes the checks that find nothing — which is most of them, and is a real answer worth having.
You only pay if a check finds something and you want the paperwork done for you: the letters written, the agency's own form filled in from the answers you already gave, and a guide saying what to send, where, and in what order.
If you want the paperwork
$9.90 — Everything personal
One flat price for every personal pack we found for you — not one price each. If a later check finds something too, it is already paid for.
What this one contains
- Every letter and message written, addressed and ready to send
- The council's rates rebate application filled in (rates pack)
- Inland Revenue's IR886 residence questionnaire filled in (left-NZ pack)
- The employer emails, the follow-up, and the free complaint route (holiday pay pack)
- One price covers every personal pack found for you, however many
Plus, in this pack
- Written in the agency's own words, not ours
- The official form, filled in from what you already typed
- Every box we could not fill, named — with who can answer it
- Emails written and ready to send
- The exact address to send it to
- The follow-up, already written, for the week nobody replies
- The free escalation route, if it comes to that
- The order to do it in
- The dates that end your claim
- What to check when the money arrives
- A page to record what you sent and when
- Your own copy of the working
Covers: Holiday pay case pack, Left New Zealand claims pack, Rates rebate pack. One purchase covers all of those — there is never a second one to buy. Each of those 12 lines is explained further down, and every one of them is something the pack actually produces — a build check fails if a claim here outruns what the generator emits.
$17.95 — ACC levy — sole trader
The easy way through a levy reassessment: the classification worked out, ACC’s own form filled in from your answers, the covering letter written, and a short guide telling you exactly what to send and where.
What this one contains
- A step-by-step MyACC for Business walkthrough, with the exact wording to paste
- The phone route as an alternative, with the number and what to say
- The classification worked out, named by code and name as ACC indexes it
- Your keep-this report with the arithmetic
- No ACC4618 — that form is addressed to employers, not sole traders
Plus, in this pack
- Written in the agency's own words, not ours
- Every box we could not fill, named — with who can answer it
- Emails written and ready to send
- The exact address to send it to
- The follow-up, already written, for the week nobody replies
- The free escalation route, if it comes to that
- The order to do it in
- The dates that end your claim
- What to check when the money arrives
- A page to record what you sent and when
- Your own copy of the working
Covers: ACC levy reassessment — sole trader. Each of those 11 lines is explained further down, and every one of them is something the pack actually produces — a build check fails if a claim here outruns what the generator emits.
$39 — ACC levy — employer
The same thing where staff are on the payroll — more at stake, and the same nothing-to-work-out.
What this one contains
- ACC4618 — ACC's own change-of-details form, filled in and ready to sign
- The covering letter to ACC Business Levies, written
- A separate letter for every finding, not just the classification one
- The classification worked out, named by code and name as ACC indexes it
- Where to send it, and what to do if there is no reply
Plus, in this pack
- Written in the agency's own words, not ours
- The official form, filled in from what you already typed
- Every box we could not fill, named — with who can answer it
- Emails written and ready to send
- The exact address to send it to
- The follow-up, already written, for the week nobody replies
- The free escalation route, if it comes to that
- The order to do it in
- The dates that end your claim
- What to check when the money arrives
- A page to record what you sent and when
- Your own copy of the working
Covers: ACC levy reassessment — employer, ACC levy reassessment — sole trader. One purchase covers all of those — there is never a second one to buy. Each of those 12 lines is explained further down, and every one of them is something the pack actually produces — a build check fails if a claim here outruns what the generator emits.
What that price is not
- Not a percentage. Refund agents commonly take a cut of whatever you get back. A flat fee is the same whether the finding is $80 or $8,000 — which means we have no reason to talk your figure up.
- Not a subscription. One payment, no renewal, no account.
- Nothing added at checkout. The price you see is the price charged.
- Backed. If the pack is wrong, broken, or not what this page said it was, tell us on the contact page and we refund it in full.
What you are actually buying
Every check on this site is free, and telling you what to do is free. The pack is the doing: the letters written, the official form filled in, the address to send it to, and the follow-up already drafted for the week nobody replies.
In every pack
- Written in the agency's own words, not ours
- Every document going to ACC or Inland Revenue uses that agency's published vocabulary, and names a classification by its code and its name together — "classification unit 42420 (Carpentry services)", never "job category 42420". An assessor can match that against their own guidebook without stopping to work out what was meant. A build check enforces this on every document before it ships.
- The official form, filled in from what you already typed
- Not a blank form and a note saying good luck. Your name, dates, numbers and address are placed in the agency's own PDF, in the right boxes, ready to sign.
- Every box we could not fill, named — with who can answer it
- Some boxes only you or the agency can complete. Rather than leave them blank and let the form come back, the pack lists each one and says who answers it and why. A form returned for a missing box costs weeks against deadlines that do not move.
- Emails written and ready to send
- Not templates with gaps. Subject line, body, your details, addressed and finished. Copy, paste, send — or use the copy button and it is on your clipboard.
- The exact address to send it to
- The email address, the postal address, or the portal, named for your situation — including which team inside the agency, where that matters. Working out where to send something is most of the delay.
- The follow-up, already written, for the week nobody replies
- The chase email is in the pack from day one, with the date to send it. Most claims die because the first email went unanswered and nobody wrote a second one.
- The free escalation route, if it comes to that
- The regulator, the review, or the free complaint — named, with the wording drafted and the deadline stated. Every one of these is free, and the pack says so.
- The order to do it in
- A numbered to-do list on the front page. What to send first, what to wait for, what to do next. Nothing to work out.
- The dates that end your claim
- The hard deadlines and time limits that apply to you, stated with what happens if you pass them. The commonest reason a real claim is worth nothing is that nobody knew the date.
- What to check when the money arrives
- How to tell whether the amount is right, what to ask for if it looks short, and the tax question most people find out about too late — back pay is taxed in the year it is paid, not the year it was earned. If the payment is backdated ACC weekly compensation covering more than a year, Inland Revenue taxes it separately at your average rate over the past four tax years, which is usually kinder than it sounds.
- A page to record what you sent and when
- The single most useful fact you can hold if it goes quiet is the date you sent something. This turns "I think I contacted them" into a case.
- Your own copy of the working
- What was checked, what was found, and how it was worked out — so you can tell whether the reply you get back is right.
What the pack is not
- We never send anything for you. Every document goes from your address, under your name — that is deliberate and it is why we never ask for a login.
- We do not decide anything. The agency calculates the amount from its own records, and the packs are written to ask them to do exactly that.
- No percentage, ever. One flat price whether the finding is small or large, so we have no reason to talk your figure up.
Free, and staying free
Three of the seven never have anything to sell — they tell you what to do and you do it:
One price for everything personal, however many of those checks find something. ACC is a business claim with its own documents, so it keeps its own price and is never folded into the personal one.