Check your weekly compensation
Weekly compensation is a percentage of what you earned before the injury, with a yearly maximum, and a reduction if you are able to do some work. That is arithmetic, and arithmetic can be checked.
This takes a few minutes, asks one question at a time, and saves your answers on your own device as you go — you can stop and come back whenever you need to. Nothing times out, and nothing you enter is sent anywhere.
If the figures don't reconcile, that does not mean anyone has done anything wrong. It means there is a question worth asking, and ACC must show you the calculation if you ask — that costs nothing.
0 of 4 answered — your answers save on this device as you go.
Your ACC letters. The letter from ACC about your weekly compensation — usually the one that set the amount, or the most recent one that changed it.
Where to look: In the letter that set your weekly compensation, usually phrased 'your weekly earnings' or 'pre-incapacity earnings'.
Use ACC's figure, not your own payslip figure. If the two differ, that difference is exactly the question to raise.
This takes a few minutes and you can stop and come back at any point — everything you enter is saved on your device. You will need the letters ACC has sent you about your weekly payments.