Check your weekly compensation
Before you start
Go and get these — it makes the rest quick
Each part of this check comes off one document. Worth having them together before you start.
- The letter from ACC about your weekly compensation — usually the one that set the amount, or the most recent one that changed it.
- Your weekly earnings before the injury, as ACC states them — In the letter that set your weekly compensation, usually phrased 'your weekly earnings' or 'pre-incapacity earnings'.
- What ACC currently pays you each week, before tax — The most recent payment letter, or the amount that lands each week grossed up — the letter states it before tax.
- Nothing to find for the first question. If you are doing some paid work, a recent payslip or your own record of a week's earnings.
- Are you doing any paid work at the moment, even a little? — No document needed — just the answer.
- What you earn from that work in a typical week, before tax — A recent payslip, or your own record. Before tax.
On a phone? Write the numbers down, or have the document next to you on paper. Swapping between tabs while holding a figure in your head is where people lose their place.
Missing one? Leave it blank and carry on. We check whatever we can and tell you exactly what the missing figure would have unlocked.
Takes a few minutes, saves as you go, and you can stop and come back. Checking is free whatever it finds.
The detail, if you want it
Weekly compensation is a percentage of what you earned before the injury, with a yearly maximum, and a reduction if you are able to do some work. That is arithmetic, and arithmetic can be checked.
This takes a few minutes, asks one question at a time, and saves your answers on your own device as you go — you can stop and come back whenever you need to. Nothing times out, and nothing you enter is sent anywhere.
If the figures don't reconcile, that does not mean anyone has done anything wrong. It means there is a question worth asking, and ACC must show you the calculation if you ask — that costs nothing. How this check works, in detail.